This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

GP Survey results

Results from the 2018 survey

Where patient experience is best

56% of respondents usually get to see or speak to their preferred GP when they would like to

Local (CCG) average: 48% National average: 50%

81% of respondents were satisfied with the type of appointment they were offered

Local (CCG) average: 74%National average: 74%

79% of respondents find it easy to get through to this GP practice by phone

Local (CCG) average: 74%National average: 70%

Where patient experience could improve

71% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 86%National average: 87%

67% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

Local (CCG) average: 82%National average: 79%

57% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

Local (CCG) average: 64%National average: 62%

You can read the full report here (search for us under JJ McPeake)



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website