South Queen Street Medical Centre

The NHS Pharmacy First scheme, allows patients in England to receive treatment for seven common conditions directly from a pharmacist without needing a GP appointment.

Pharmacists can now provide consultations and, if appropriate, prescribe medication for conditions like sinusitis, sore throat, earache, infected insect bites, impetigo, shingles, and uncomplicated urinary tract infections in women. 

Please do not be offended when you are asked what the problem is when you ring to book an appointment. This is called Care Navigation and it is about helping you get the service you need. Through specialist training our reception team can help patients by identifying the most appropriate place for their care.

Receptionists will never offer clinical advice or triage and it will always be your choice, these are additional services only and an appointment will always be made with a GP if that is your preference.

You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS