Welcome to South Queen Street Medical Centre. ...

Welcome to South Queen Street Medical Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Read our most recent news letter here.

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CORONAVIRUS (COVID-19)

*Update 09th March 2023*

We will be starting the Spring boosters in the near future. As before, people will be prioritised according to age and risk, and the NHS will contact you when it is your turn for your booster.

As a precautionary measure, JCVI advises that an extra booster vaccine dose in spring 2023 should be offered to:

adults aged 75 years and over
residents in a care home for older adults
individuals aged 5 years and over who are immunosuppressed, as defined in tables 3 or 4 in the COVID-19 chapter of the Green Book

JCVI statement on spring 2023 COVID-19 vaccinations, 22 February 2023 - GOV.UK (www.gov.uk)

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital. For more information about this see the General Practice Transparency Notice for GPES Data for Pandemic Planning and Research (COVID-19).

INTERPRETER SERVICES

The practice will make arrangements for an interpreter (British sign language or translation services) to join your GP/Nurse consultation. Please advise reception when booking your appointment if an interpreter is required as these arrangements will need to be made in advance of your appointment.

ADDITIONAL SERVICES

We now have a range of additional services and healthcare professionals attached to our practice. For certain conditions we are able to offer you an appointment with a more appropriate professional in the practice team, or even somewhere else, which can often be quicker and you may not need to see or speak to a Doctor in the first instance.

Please click on the link for a breakdown of what we offer : Additional services

Please do not be offended when you are asked what the problem is when you ring to book an appointment. This is called Care Navigation and it is about helping you get the service you need. Through specialist training our reception team can help patients by identifying the most appropriate place for their care.

Receptionists will never offer clinical advice or triage and it will always be your choice, these are additional services only and an appointment will always be made with a GP if that is your preference.

WEEKEND & EVENING OPENING

Our patients can now book GP appointments on a Saturday from 8am until 5pm and Sunday 8am until 12 noon. You will be seen at Windsor House Surgery. Please ring the surgery as usual during these times and you will be automatically transferred to Windsor House Surgery.

Patients can also book late evening appointments Monday to Friday 6pm - 8pm. Again, you will be seen at Windsor House Surgery. These need to be booked in advance through our surgery.

Training

The surgery will be closed for staff training on the following dates from 12 midday , if you have a medical emergency that will not wait until the surgery reopens please call 111 which is a free phone number from your mobile or landline.

Thursday 18th May 2023
Thursday 8th June 2023
Thursday 29th June 2023
Thursday 20th July 2023
Thursday 28th September 2023
Thursday 19th October 2023
Thursday 23rd November 2023
Thursday 25th January 2024
Thursday 29th February 2024
Thursday 28th March 2024

Contact Information

Please make sure your home and mobile telephone numbers are kept up to date with the surgery.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.