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GP Survey results

Results from the 2018 survey

Where patient experience is best

56% of respondents usually get to see or speak to their preferred GP when they would like to

Local (CCG) average: 48% National average: 50%

81% of respondents were satisfied with the type of appointment they were offered

Local (CCG) average: 74%National average: 74%

79% of respondents find it easy to get through to this GP practice by phone

Local (CCG) average: 74%National average: 70%

Where patient experience could improve

71% of respondents felt the healthcare professional recognised or understood any mental health needs during their last general practice appointment

Local (CCG) average: 86%National average: 87%

67% of respondents say they have had enough support from local services or organisations in the last 12 months to help manage their long-term condition(s)

Local (CCG) average: 82%National average: 79%

57% of respondents were offered a choice of appointment when they last tried to make a general practice appointment

Local (CCG) average: 64%National average: 62%

You can read the full report here (search for us under JJ McPeake)

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